At ARTinaClick.com, we work hard to provide you with the highest quality shopping experience and we stand behind everything we sell. If however, for any reason you are not 100% satisfied with your framed order from ARTinaClick.com, you may return it within 15 days of receipt and receive a refund. STORE CREDIT ONLY ON CANVAS TRANSFERS AND HAND PAINTED OIL REPRODUCTIONS. After 15 days, you are welcome to take advantage of our Lifetime Exchange/Trade-Up Policy. Please see our Return Policy or our Lifetime Exchange/Trade-Up Policy below for more information about these privileges. Our 100% Satisfaction Guarantee applies to framing materials and workmanship as well. We strive to bring the highest-quality product at the best price, but we are only near-perfect. If you experience any problems with your frame, the glass or plexiglass, the matting, mounting or backing, email us at CustServ@ARTinaClick.com and we will promptly rectify the problem to your complete satisfaction.

Should you find the same item (identically framed) on another site for less money, we will refund the difference plus 5%. We will not be undersold. We Guarantee It 100%!

One of the many unique aspects of our 100% Unconditional Satisfaction Guarantee is our Exchange/Trade-Up Policy. We at ARTinaClick.com realize that a person’s taste and décor often change over time and you might like to exchange or trade-in your artwork. We also understand that a collector’s needs may change in terms of the caliber of art they collect, as well as their ability to purchase more collectible pieces. With these statements in mind, we will be happy to take back any of our framed merchandise and extend you a credit of 75% of the original purchase price which will be applied towards your next purchase. The price of your new purchase must be equal to or greater than that of your original purchase in order to take advantage of this program. The Lifetime Exchange/Trade-Up program is based on the exchange of one item for another single item. The framed artwork must be in perfect condition upon our receipt of the item and the customer is responsible for any packaging, shipping, handling or insurance charges for the return of the item to ARTinaClick.com. You MUST obtain a Return Authorization (RA) number from ARTinaClick.com PRIOR to returning the merchandise and write that number on the shipping label or exterior packaging of the returning item. Feel free to contact us about your Exchange/Trade-up privilege by sending an email to CustServ@ARTinaClick.com. Our Exchange/Trade-Up policy only applies to framed merchandise. Please be sure to describe the item completely and include your name, telephone number and your email address in your correspondence.